Messages history

Filters

The Expert has different ways to filter all the Operator’s files and documents:

• Once the Expert has selected the Operator account in the contact segment all the files sent to this particular operator will be displayed.
  
• The Expert has also a “search option” that will filter the information by word matching.
  
  
  

Features

• This table is divided into columns.
• Each column can be organized alphabetically and backward and provides a piece of helpful information for the Expert
  1. Call number
  2. Contact
  3. Expert
  4. Message text
  5. Actions
  6. Date

• The text message will have the translation information in case it has been made.
• The Expert can delete the text message sent to the Operator.