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Remote eye
Table of Contents
Remote eye
Remote eye
Overview
Introduction
Roles
Supported devices
Expert Account
Device
Add a new device
Add a new device with SMS or QR code
Share a new device
Make a call
Unlink a device (from Expert Account)
Multi-call
Invite a temporary expert
Multi-call features
Library
Upload a file
Share/Edit/Delete files
Messages
User history
Contacts
Groups
Calls
Library
Messages
Tools
Red Dot
Flashlight
Screen share
Screen share (device)
Screen capture
Live drawing
Tag
Video Recording
Webcam
Zoom
Comments
Resolution
GPS
Barcode and Electricity counter ML reader
Low data mode
Realwear Navigator Thermal Camera
Real-time speech-to-speech translation
Picture in Picture (PiP)
Field Operator Account
Call
Call an expert
Invite a guest expert
Unlink a device (from the device)
Offline mode (Upload file)
Tools
Blue dot
Disable video recording
Mute
Chat
Face masking
iOS Considerations
Remote eye Direct
Overview
Introduction
Roles
Supported devices
Rooms
Chat
Call
Access to stored information
Administrator Account
Create a new Expert
Manage devices
List Experts
List Devices
Security and Privacy
Architecture
API
Servers
Backups
Encryption
Ports required
ISS
Password Policy
Providers
Logs
Development
Staff
Troubleshooting
FAQ · Frequently Asked Questions
What are Remote Eye’s bandwidth requirements?
What are the Firewall requirements?
What is the data consumption of Remote eye?
How to improve video/audio quality
How to test the quality of the network
How long is the information stored?
It is possible to install Remote Eye on Premise?
Where are the servers located?
Server backup
Can I integrate Remote eye into my system (CRM, ERP, SCM, TMS…)?
Where can I download Remote Eye versions?
Will Remote eye work on Apple Vision Pro?
Does Remote Eye work on Hololens?
Overview
Introduction
Roles types
Supported devices
Expert Account
Device
Add a new device
Share a new device
Unlink a device (from Expert Account)
Library
Messages
Tools
Flashlight
Screen share
Live drawing
Comments
Resolution
Barcode and Electricity counter ML reader
Invite a temporary expert
Multi-call features
Contacts
Groups
Calls
Field Operator Account
Unlink a device (from the device)
Offline mode (Upload file)
Tools
Disable video recording
Mute
Call an expert
Invite a guest expert
Administrator Account
Create a new Expert
Manage devices
List Experts
List Devices
iOS Considerations
Troubleshooting
FAQ · Frequently Asked Questions
Does Remote Eye work on Moverio bt2000 /Moverio bt2200?
How to improve video/audio quality
How to test customer’s network
It is possible to install Remote Eye on Premise?
Remote Eye is not working or video quality is low
What does it mean “Remote Eye is compatible with CRM”?
Where can I download Remote Eye versions?
Password Policy
Download as PDF
Multi-call
Unlink a device (from Expert Account)
Invite a temporary expert
Invite a temporary expert
Features
Unlink a device (from Expert Account)
Invite a temporary expert
Feedback
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