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Remote eye
Table of Contents
Remote eye
GrabGrab
GrabGrab
  • Remote eye
    • Overview
      • Introduction
      • Roles
      • Supported devices
    • Expert Account
      • Device
        • Add a new device
        • Share a new device
        • Add a new device with SMS or QR code
        • Make a call
        • Unlink a device (from Expert Account)
        • Multi-call
          • Invite a temporary expert
          • Multi-call features
      • User history
        • Contacts
        • Groups
        • Library
          • Calls
          • Reports
          • Transcriptions
          • Messages
      • Tools
        • Red Dot
        • Flashlight
        • Screen share
        • Screen share (device)
        • Screen capture
        • Live drawing
        • Tag
        • Video Recording
        • Webcam
        • Zoom
        • Comments
        • Resolution
        • GPS
        • Barcode and Electricity counter ML reader
        • Low data mode
        • Realwear Navigator Thermal Camera
        • Voice translation
        • Picture in Picture (PiP)
        • Library
          • Upload a file
          • Share/Edit/Delete files
          • Messages
    • Field Operator Account
      • Call
        • Call an expert
        • Invite a guest expert
      • Unlink a device (from the device)
      • Offline mode (Upload file)
      • Tools
        • Blue dot
        • Disable video recording
        • Mute
        • Chat
        • Face Masking
  • Remote eye Direct
    • Overview
      • Introduction
      • Roles
      • Supported devices
    • Rooms
    • Chat
    • Call
    • Access to stored information
  • Administrator Account
    • Create a new Expert
    • Manage devices
    • List Experts
    • List Devices
  • Security and Privacy
    • Architecture
      • API
      • Servers
      • Backups
      • Encryption
    • Ports required
    • ISS
      • Password Policy
      • Providers
      • Logs
    • Development
    • Staff
  • Troubleshooting
  • FAQ · Frequently Asked Questions
    • What are Remote Eye’s bandwidth requirements?
    • What are the Firewall requirements?
    • What is the data consumption of Remote eye?
    • How to improve video/audio quality
    • How to test the quality of the network
    • How long is the information stored?
    • It is possible to install Remote Eye on Premise?
    • Where are the servers located?
    • Server backup
    • Can I integrate Remote eye into my system (CRM, ERP, SCM, TMS…)?
    • Where can I download Remote Eye versions?
    • Will Remote eye work on Apple Vision Pro?
    • Does Remote Eye work on Hololens?
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FAQ · Frequently Asked Questions

Troubleshooting
What are Remote Eye’s bandwidth requirements?
  1. Does Remote Eye work on Hololens?
  2. How to improve video/audio quality
  3. How long is the information stored?
  4. How to test a customer’s network
  5. It is possible to install Remote Eye on Premise?
  6. Remote Eye is not working or video quality is low
  7. What are Remote Eye’s bandwidth requirements?
  8. What are the Firewall requirements?
  9. What does it mean “Remote Eye is compatible with CRM”?
  10. Where can I download Remote Eye versions? REUnlinker as well.
  11. Where are the servers located?
  12. Server backup
  13. Password Policy
Troubleshooting
What are Remote Eye’s bandwidth requirements?

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