iOS Considerations (Expert only)

  • WebRTC technology is not fully integrated into iOS devices. Only the Safari browser is compatible
    when a Remote Expert makes a call from an iPhone/iPad. Attempts to make calls from a different
    browser will display a message of “Video format is not supported.”
  • iOS devices may not support the Screen Sharing possibility. This feature will be disabled when a
    Remote Expert connects from an iPhone/iPad.
  • iOS does not support Scalable Video. Experts connected from an iPhone/iPad will not have as
    high-quality Multi-calling video as Experts connected from a PC or Android device.

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